Find out more about how the Home Office uses User Centred Design to provide the best possible digital services.
Public service transformation
An open access network to help local authorities bring more reliable mobile phone connectivity to their communities.
Explores how Croydon Council's User-Centred Design team tackled the challenge of improving the school medical form.
Service designers work with many other disciplines to help make sure the needs of users are prioritised. They design end-to-end services, thinking about everything.
Croydon Council’s digital platform team has relished the chance to move on from Covid apps in the last 12 months.
What if you could write a piece of code and it could potentially save a life? That’s what software developer Sulthan does.
Croydon Council's website moved to LocalGov Drupal earlier this year. Here's a retrospective.
The technology has enabled the council’s digital department, CDS, to support the council’s pandemic efforts alongside building better online services for residents.
Marketing officer Johnny Hoskin describes working with Croydon Digital Service to improve CALAT's website for learners and employers.
LocalGov Drupal is now in Beta: find out what's new in the project and watch the team's presentation to DrupalCon Europe.
The council's new website reaches a major milestone as it switches to the open source codebase, built by councils for councils.
The LocalGov Drupal Alpha is approaching its last sprint. Here's an overview of the leaps and bounds the project has made since the previous update.
The council assesses another of its digital public services against the government service standard.
At last month's techUK roundtable, the Croydon Digital community came together to share ideas for digital inclusion under lockdown.
Croydon Council and partners are two sprints into their Alpha code sharing project. Here's the latest.
Code4Covid has harnessed the generosity of techies to support non-profit organisations. Check them out if you're part of a group that offers coronavirus-related services.
The council's website delivery team designed a new page to collate all the changes to council services during lockdown in one easy-to-navigate spot.
How rapid delivery in response to the current crisis helped Croydon council's digital team to up its game.
A behind-the-scenes look at how Croydon ran a public council meeting online for the first time in its history.
Our 6 week exploration of Drupal code sharing between councils has concluded. Here's what we found and next steps.
Croydon Council is making the most of its newly acquired 'low code' technology to help businesses and residents during the coronavirus lockdown.
Croydon Council and partners are two thirds of the way through a Discovery project to find out how councils share code - here's their latest findings.
Croydon Council and partners have just completed the first sprint of the Discovery work they're conducting as part of an MHCLG Local Fund project, and here's what they've found so far.
Councils rarely shared code in the past, but that's starting to change. Here Bracknell Forest, Brighton & Hove and Oxford City explain why they're doing it, and why you should too.
Visit CDS in the heart of the Cronx and see local government digital transformation in action!
The first steps in the cross-local government discovery into how councils can collaborate on user research.
Croydon and three other councils have just kicked off an MHCLG funded project to flesh out how our Drupal sharing is going to work at scale.
The Croydon Digital Service is hiring two senior roles to lead on product and delivery, and strategic systems. Join us!
How the council’s digital team ran intensive sessions to supercharge their agile practice for the year ahead.
Croydon and three other councils are starting a project in January to understand the uses and limitations of sharing a Drupal 8 publishing platform.
Reflections on a year of ambitious digital delivery since Croydon Council hired its first CDO.
Today I’m excited and proud to share the work of the website delivery team – a soft launch of our new website.
I've spent 19 years working in different services in health and social care, so I've watched as new initiatives have changed how we care for the most vulnerable people in our society.
Now this is a post all about how council comms got flipped turned upside down and I’d like to take a minute just sit right there I’ll tell you how we first got a website in the town called Croydon.
A look behind the scenes at how the council's digital team is overhauling croydon.gov.uk to better meet residents' needs.
We redesigned the Local Offer website aimed at families of children with special educational needs and disability (SEND) to make it simpler and quicker to find what they need.
From a Twitter post to planning a cross-council collaboration, all it took was some reciprocal admiration and friendly rivalry.
Croydon Council, the Home Office and the Land Registry were some of the organisations taking part at the first Croydon meeting of this boundary-breaking public sector movement.
Croydon's Chief Digital Officer talks to Computer Weekly about what we’re up to in the Cronx.
Newly appointed Opama Khan, Head of Digital Place, tells how the Croydon Digital Service is driving change throughout the council.
How the council is applying the code to achieve its ambitions and meet government standards.
Did the alpha version of Croydon Digital meet the standard?
How multidisciplinary teams are making the council's digital delivery more agile and less prone to silo working.
The new team in the council, leading the digital transformation of the council's services, and the digital enhancement of our borough.
Notes from the council's digital team away day at the offices of the impressive and inspiring Government Digital Service.
Hello! I'm Annie Heath and I’m so pleased to be joining Croydon Council as Digital Design Manager.