A day in the life of a service designer at GDS
Service designers work with many other disciplines to help make sure the needs of users are prioritised. They design end-to-end services, thinking about everything.
Public service transformation
From building control to bin replacements: putting user-centred design first
Croydon Council’s digital platform team has relished the chance to move on from Covid apps in the last 12 months.
Reporting modern slavery: why coding matters more at the Home Office
What if you could write a piece of code and it could potentially save a life? That’s what software developer Sulthan does.
Croydon’s digital strategy – an update
A review of digital progress in Croydon and a goodbye from the first (but by no means last!) CDO.
The new croydon.gov.uk: looking back on going live
Croydon Council's website moved to LocalGov Drupal earlier this year. Here's a retrospective.
Croydon Council’s low code platform: delivering more for less
The technology has enabled the council’s digital department, CDS, to support the council’s pandemic efforts alongside building better online services for residents.
CALAT website redesign goes live!
Marketing officer Johnny Hoskin describes working with Croydon Digital Service to improve CALAT's website for learners and employers.
Multi-council Drupal code sharing: Beta win and new lead council
LocalGov Drupal is now in Beta: find out what's new in the project and watch the team's presentation to DrupalCon Europe.
Croydon goes live with LocalGov Drupal
The council's new website reaches a major milestone as it switches to the open source codebase, built by councils for councils.
Multi-council Drupal code sharing: the LocalGov Drupal Alpha is almost done
The LocalGov Drupal Alpha is approaching its last sprint. Here's an overview of the leaps and bounds the project has made since the previous update.
Results of Adult Support Croydon alpha service assessment
The council assesses another of its digital public services against the government service standard.
techUK roundtable recap: bringing the govtech community together to improve digital inclusion
At last month's techUK roundtable, the Croydon Digital community came together to share ideas for digital inclusion under lockdown.
Multi-council Drupal code sharing: Alpha, Sprint 2 notes
Croydon Council and partners are two sprints into their Alpha code sharing project. Here's the latest.
COVID-19 Tech Support: free for non-profits and communities
Code4Covid has harnessed the generosity of techies to support non-profit organisations. Check them out if you're part of a group that offers coronavirus-related services.
Designing a service status page for Croydon.gov.uk
The council's website delivery team designed a new page to collate all the changes to council services during lockdown in one easy-to-navigate spot.
What CDS really built during Covid-19: momentum, collaboration and trust
How rapid delivery in response to the current crisis helped Croydon council's digital team to up its game.
First ever online council meeting – how Croydon did it, how it will scale
A behind-the-scenes look at how Croydon ran a public council meeting online for the first time in its history.
What 4 councils learned about sharing Drupal code
Our 6 week exploration of Drupal code sharing between councils has concluded. Here's what we found and next steps.
Low code helps council face the COVID-19 crisis
Croydon Council is making the most of its newly acquired 'low code' technology to help businesses and residents during the coronavirus lockdown.
Multi-council Drupal code sharing: Discovery, Sprint 2 notes
Croydon Council and partners are two thirds of the way through a Discovery project to find out how councils share code - here's their latest findings.
Multi-council Drupal code sharing: Discovery, Sprint 1 notes
Croydon Council and partners have just completed the first sprint of the Discovery work they're conducting as part of an MHCLG Local Fund project, and here's what they've found so far.
Why 4 councils are sharing website code (and others should!)
Councils rarely shared code in the past, but that's starting to change. Here Bracknell Forest, Brighton & Hove and Oxford City explain why they're doing it, and why you should too.
Come to the Croydon Digital Service open day on Thursday 2 April
Visit CDS in the heart of the Cronx and see local government digital transformation in action!
Understanding the needs of people doing user research in local government
The first steps in the cross-local government discovery into how councils can collaborate on user research.
Multi-council Drupal code sharing project is up and running
Croydon and three other councils have just kicked off an MHCLG funded project to flesh out how our Drupal sharing is going to work at scale.
Come and help shape the future of CDS!
The Croydon Digital Service is hiring two senior roles to lead on product and delivery, and strategic systems. Join us!
It’s a lock-in! Kicking off 2020 with 2 days of rapid decision-making
How the council’s digital team ran intensive sessions to supercharge their agile practice for the year ahead.
Overcoming the barriers to code sharing between councils
Croydon and three other councils are starting a project in January to understand the uses and limitations of sharing a Drupal 8 publishing platform.
A year of #notmessingaround
Reflections on a year of ambitious digital delivery since Croydon Council hired its first CDO.
It’s alive! Presenting the beta of a new council website
Today I’m excited and proud to share the work of the website delivery team – a soft launch of our new website.
Croydon’s first Technology Enabled Care event coming Wednesday 27 November
I've spent 19 years working in different services in health and social care, so I've watched as new initiatives have changed how we care for the most vulnerable people in our society.
A potted history of the Croydon.gov.uk website
Now this is a post all about how council comms got flipped turned upside down and I’d like to take a minute just sit right there I’ll tell you how we first got a website in the town called Croydon.
Building a better council website for Croydon
A look behind the scenes at how the council's digital team is overhauling croydon.gov.uk to better meet residents' needs.
Making information easier to find for families of children with SEND
We redesigned the Local Offer website aimed at families of children with special educational needs and disability (SEND) to make it simpler and quicker to find what they need.
Croydon teams up with 4 other councils on user research
From a Twitter post to planning a cross-council collaboration, all it took was some reciprocal admiration and friendly rivalry.
OneTeamGov comes to Croydon: OneTeamCronx is born!
Croydon Council, the Home Office and the Land Registry were some of the organisations taking part at the first Croydon meeting of this boundary-breaking public sector movement.
“A truly digital council and borough” – Croydon’s bold new digital strategy is live
The new digital strategy got the official approval at the council's Cabinet meeting on 8 July 2019.
A new digital strategy for Croydon – how your input helped
Around 200 people shared ideas for Croydon’s new digital strategy. Here’s what they said and how it helped.
A new digital strategy for Croydon – update
The draft text of Croydon Council's new digital strategy is now available to read and comment - please let us know your views.
Interview: How Croydon is applying GDS lessons to digital service delivery
Croydon's Chief Digital Officer talks to Computer Weekly about what we’re up to in the Cronx.
Introducing Opama Khan, Head of Digital Place
Newly appointed Opama Khan, Head of Digital Place, tells how the Croydon Digital Service is driving change throughout the council.
Implementing the technology code of practice in local government
How the council is applying the code to achieve its ambitions and meet government standards.
Results of our first service assessment
Did the alpha version of Croydon Digital meet the standard?
New beginnings for tech at the council as we launch CDS
How multidisciplinary teams are making the council's digital delivery more agile and less prone to silo working.
About the Croydon Digital Service
The new team in the council, leading the digital transformation of the council's services, and the digital enhancement of our borough.
A grand day out for the council’s digital team
Notes from the council's digital team away day at the offices of the impressive and inspiring Government Digital Service.
Introducing Annie Heath
Hello! I'm Annie Heath and I’m so pleased to be joining Croydon Council as Digital Design Manager.