Content and interaction – How to become design BFFs
Rob and Sheida talk about how content and interaction designers work together to deliver great results.
Ways of working
Croydon Council’s low code platform: delivering more for less
The technology has enabled the council’s digital department, CDS, to support the council’s pandemic efforts alongside building better online services for residents.
PropTech for economic recovery: Tech.London and UKPA roundtable recap
Croydon is home to several awesome PropTech businesses, so we loved this talk on how the sector is promoting economic recovery.
EMSOL teams up with Croydon Council to tackle pollution
EMSOL is working with Croydon Council to reduce air pollution with innovative digital tools.
How user research can help organise content
Croydon Council user researcher Mira explains how 'affinity mapping' can help arrange website content so it's easy for people to find what they need.
Believe! The magic of low-code platforms
With so many service lines needing digitisation, some councils including Croydon are now exploring the new marketplace of "low-code platforms" to rapidly create new apps and digital services at scale.
Designing content for the council’s new website alpha
Content design is a big part of our website redesign project. Find out how we're tackling over 2,500 webpages to make them clearer and easier for users.
Introducing multidisciplinary teams at the Croydon Digital Service
We adopted a new way of working and had to make it fit to a local authority setting - here's what we learned.
Meet the Croydon Digital Service user research team
Croydon Council has founded a new user research team to put people at the heart of every product we build. Learn more about how to get involved.
One week to solve a problem: CDS’ first Digital Design Sprint
We built a new team and gave them one week to improve a process in the council - here's what happened.
How pair writing can change everything for the better
Read how Croydon Council is using pair writing in its content design practice, to improve digital services for residents.
Dipping my toes into agile waters
So what have Lego dragons got to do with agile? Read more to find out.
Embracing change: the agile PMO
Sharing early thoughts on how agile methodologies are helping to reshape the council's technology PMO function.
Simple words work best for all users
Pro tips on content design, and the importance of finding out as much as you can about your users' needs.
Making it easier to contact the council
Small improvements to the council's website can make a big difference to residents.
Free digital and agile awareness course in Croydon!
Join the council in becoming more digital and agile savvy. Free for local public servants.
The joy of multi-disciplinary teams
Reflections on how the council's digital team is changing for the better, by introducing agile multidisciplinary teams.
Being the change we want to see
How the council digital team is changing, and sharing the overhead of change management with a team of ambassadors.