Rob and Sheida talk about how content and interaction designers work together to deliver great results.
Ways of working
The technology has enabled the council’s digital department, CDS, to support the council’s pandemic efforts alongside building better online services for residents.
Croydon is home to several awesome PropTech businesses, so we loved this talk on how the sector is promoting economic recovery.
EMSOL is working with Croydon Council to reduce air pollution with innovative digital tools.
Croydon Council user researcher Mira explains how 'affinity mapping' can help arrange website content so it's easy for people to find what they need.
With so many service lines needing digitisation, some councils including Croydon are now exploring the new marketplace of "low-code platforms" to rapidly create new apps and digital services at scale.
Content design is a big part of our website redesign project. Find out how we're tackling over 2,500 webpages to make them clearer and easier for users.
We adopted a new way of working and had to make it fit to a local authority setting - here's what we learned.
Croydon Council has founded a new user research team to put people at the heart of every product we build. Learn more about how to get involved.
We built a new team and gave them one week to improve a process in the council - here's what happened.
Read how Croydon Council is using pair writing in its content design practice, to improve digital services for residents.
So what have Lego dragons got to do with agile? Read more to find out.
Sharing early thoughts on how agile methodologies are helping to reshape the council's technology PMO function.
Pro tips on content design, and the importance of finding out as much as you can about your users' needs.
Small improvements to the council's website can make a big difference to residents.
Join the council in becoming more digital and agile savvy. Free for local public servants.
Reflections on how the council's digital team is changing for the better, by introducing agile multidisciplinary teams.
How the council digital team is changing, and sharing the overhead of change management with a team of ambassadors.