Sharing user-centred design lessons learnt at the Home Office
Find out more about how the Home Office uses User Centred Design to provide the best possible digital services.
Tagged: User Research
Reporting modern slavery: why coding matters more at the Home Office
What if you could write a piece of code and it could potentially save a life? That’s what software developer Sulthan does.
How user research can help organise content
Croydon Council user researcher Mira explains how 'affinity mapping' can help arrange website content so it's easy for people to find what they need.
Understanding the needs of people doing user research in local government
The first steps in the cross-local government discovery into how councils can collaborate on user research.
Designing content for the council’s new website alpha
Content design is a big part of our website redesign project. Find out how we're tackling over 2,500 webpages to make them clearer and easier for users.
Making information easier to find for families of children with SEND
We redesigned the Local Offer website aimed at families of children with special educational needs and disability (SEND) to make it simpler and quicker to find what they need.
Croydon teams up with 4 other councils on user research
From a Twitter post to planning a cross-council collaboration, all it took was some reciprocal admiration and friendly rivalry.
Meet the Croydon Digital Service user research team
Croydon Council has founded a new user research team to put people at the heart of every product we build. Learn more about how to get involved.
Croydon council’s digital service is hiring designers and user researchers
Are you experienced in service design, content design or user research?
Jobs roundup – software development, software support and user research
There are a few new jobs on the Croydon Digital jobs page worth your attention.