Croydon Council user researcher Mira explains how 'affinity mapping' can help arrange website content so it's easy for people to find what they need.
Tagged: User Research
The first steps in the cross-local government discovery into how councils can collaborate on user research.
Content design is a big part of our website redesign project. Find out how we're tackling over 2,500 webpages to make them clearer and easier for users.
We redesigned the Local Offer website aimed at families of children with special educational needs and disability (SEND) to make it simpler and quicker to find what they need.
From a Twitter post to planning a cross-council collaboration, all it took was some reciprocal admiration and friendly rivalry.
Croydon Council has founded a new user research team to put people at the heart of every product we build. Learn more about how to get involved.
Are you experienced in service design, content design or user research?
There are a few new jobs on the Croydon Digital jobs page worth your attention.