Croydon Council user researcher Mira explains how 'affinity mapping' can help arrange website content so it's easy for people to find what they need.
Posts by Mirabai Galati
From a Twitter post to planning a cross-council collaboration, all it took was some reciprocal admiration and friendly rivalry.
Croydon Council has founded a new user research team to put people at the heart of every product we build. Learn more about how to get involved.