How user research can help organise content
Croydon Council user researcher Mira explains how 'affinity mapping' can help arrange website content so it's easy for people to find what they need.
Posts by Mirabai Galati
Croydon teams up with 4 other councils on user research
From a Twitter post to planning a cross-council collaboration, all it took was some reciprocal admiration and friendly rivalry.
Meet the Croydon Digital Service user research team
Croydon Council has founded a new user research team to put people at the heart of every product we build. Learn more about how to get involved.