How user research can help organise content
Croydon Council user researcher Mira explains how 'affinity mapping' can help arrange website content so it's easy for people to find what they need.
Croydon Council user researcher Mira explains how 'affinity mapping' can help arrange website content so it's easy for people to find what they need.
From a Twitter post to planning a cross-council collaboration, all it took was some reciprocal admiration and friendly rivalry.
Croydon Council has founded a new user research team to put people at the heart of every product we build. Learn more about how to get involved.